Privacy Policy
Effective Date: May 10, 2025
Last Updated: May 10, 2025
We value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Services.
1. Information We Collect
We may collect:
User Data: Name, email, clinic name, phone number, business details
Message Data: SMS/MMS content, timestamps, recipient numbers
Website Data: IP address, browser type, device info, usage behavior
Health Data (if applicable): Subject to HIPAA compliance
2. How We Use Information
We use your information to:
Provide, maintain, and improve our CRM platform
Send and manage SMS/MMS messages via A2P 10DLC
Authenticate users and prevent fraud
Support customer service and communication
Comply with legal obligations
3. Data Security
We use technical and administrative safeguards to protect your data, including:
Encrypted storage and transmission
Role-based access controls
Audit logging
HIPAA-aligned safeguards for healthcare clients
However, no method is 100% secure. You use the Service at your own risk.
4. User Rights
You may:
Access or update your personal data
Request data deletion (subject to retention policies)
Opt out of marketing messages
Withdraw consent at any time
To make requests, contact us at [email protected].
5. Third-Party Services
We may share limited information with:
SMS aggregators and carriers for message delivery
Cloud hosting providers
Legal authorities (when required)
We do not sell your data to third parties.
6. Cookies and Tracking
We use cookies to personalize your experience and analyze usage. You can manage cookie preferences in your browser settings.
7. Changes to This Policy
We may update this Policy from time to time. We will notify users via email or platform notice when material changes occur.
8. Contact Us
For questions about these policies, contact:
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